Conflict resolution skills are required for a wide range of positions across many job sectors.
Conflict resolution materials.
Wherever two or more people come together there is bound to be conflict.
These conflict management training course materials can also be adapted for teaching conflict resolution outside the workplace for example families or couples who need to handle and overcome conflict.
Trainers library provides unique training materials activities and games all designed to help train your staff in dealing with conflicts.
You may also like to consider our low cost e learning course on conflict resolution.
This course will give participants a seven step conflict resolution process that they can use and modify to resolve conflict disputes of any size.
Our conflict resolution training material contains conflict management techniques that are designed to increase competence in the areas of assertive communication positive influencing skills and conflict resolution the focus is on real life problems and challenges one faces in the workplace.
This requirement is based around the fact that conflict tends to reduce productivity and create a difficult work environment leading to unwanted turnover in staff and reduced morale.
Your participants will also be provided a set of skills in solution building and finding common gro.
Download training materials handouts and trainers notes now.
It uses many of these materials plus additional audio and video content and includes assignments to help you check your learning process.
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